Privacy Policy

Last updated: 22/01/2026

Revel Carpentry & Construction (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and store personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

We may collect personal information including, but not limited to:

• Name
   
• Phone number
   
• Email address
   
• Property or project address
   
• Project details and enquiries
   
• Any other information you voluntarily provide via forms, email, phone, or our website chatbot
   

We only collect information that is reasonably necessary for our business operations.

Personal information is collected when you:

• Submit an enquiry through our website
   
• Use our chatbot or contact forms
   
• Contact us via phone or email
   
• Engage our services or request a quote
   

We may also collect limited technical data such as IP address, browser type, and pages visited for website analytics and performance purposes.

We use your personal information to:

• Respond to enquiries and provide quotes
   
• Deliver and manage our construction services
   
• Communicate with you about your project
   
• Improve our website, services, and customer experience
   
• Meet legal, regulatory, and contractual obligations
   

We do not sell, rent, or trade your personal information.

We may disclose personal information to:

• Employees, contractors, or consultants engaged in delivering our services
   
• Professional advisers such as accountants, insurers, or legal advisers
   
• Regulatory authorities where required by law
   

All reasonable steps are taken to ensure third parties handle information securely and in compliance with privacy laws.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
Information is stored securely using appropriate physical, electronic, and administrative safeguards.

You may request access to, or correction of, the personal information we hold about you at any time.
To do so, please contact us using the details below. We will respond within a reasonable timeframe.

Our website may use cookies or similar technologies to improve functionality and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Revel Carpentry & Construction
📧 Email: Admin@revelcarpentry.com.au
📞 Phone: 0413 468 001